Security
Security built in, not bolted on
How we keep your money and your identity safe.
Separate e-banking password
Your client area and e-banking never share a password.
Codes by SMS or email
A one-time code every time you enter e-banking.
Trusted devices
Confirm payments on a phone you've approved.
Verified identity
Selfie, liveness and document checks for every member.
Two doors, two keys
Your client area is where you apply, upload documents and talk to support. E-banking is where money moves. They use different passwords. Opening e-banking from the client area always asks for a one-time code sent to your phone or email.
We will never ask for
- Your passwords or one-time codes, by phone, SMS, WhatsApp or email
- Remote access to your phone or computer
- A payment to "unlock" or "verify" your account
Something suspicious? Call +237 679 923 521 or report it from your client area.